Billing
PARIS supports billing by Rate Code, where each parker is billed a specified amount each month, and it also supports billing by Contract, which allows for multiple levels of charges and minimum billings (or must-takes). Rate increases may be scheduled to take effect automatically at a future date.
For each Account, you may choose to bill every month, or only once per specified number of months. Before creating next month’s invoices, you may preview the billing for an account, or for all the accounts in a garage. PARIS not only tracks the actual amounts billed, but also the amount of any discounts included in the billing.
Late Fees may be billed with a variety of methods (flat fee, percentage of balance, etc.), and Past-Due notices may also be printed or emailed. PARIS supports multiple-level tax computations, and the calculation of special Parking Taxes, such as those for Miami and Baltimore.
Monthly Parker Web Portal
PARIS provides a web portal, branded with your logo and name, where parkers may sign up for monthly parking, view their account history, pay online, and manage their own parkers.
So that you can see a web site like your customers would use, we’ve set up a demonstration parking company. Nothing you enter on this site will be saved and no credit cards will be processed. To try out the site, click here, then login as guest@integrapark.com. The password is simply “password”.
After you explore the options for editing Account and Parker information, storing information for recurring payments, and viewing account history, click Find Parking at the top of the screen. You’ll need to search in Nashville, since that’s where the Demo Company’s fake parking locations are. Note that you can see the details of each Location, sign up to become a parker, or sign up for the waiting list if the Location (or type of spot you want) is full.
Account History
PARIS keeps complete Account History online for all active accounts. You may drill down on any item in the History to view its details, and you may permanently store Notes about the customer in its Account History.
Invoices
You may customize your invoices with your logos and watermarks, and print messages to your customers on the invoices. You may also choose to email invoices, instead of printing and mailing them. If you have customers with parkers in more than one facility, you may use PARIS’s Invoice Builder utility to print a consolidated invoice
Automatic Payments
PARIS enables you to automatically charge your customer’s credit card to pay their monthly bill, or pull the payment from the customer’s bank account via an ACH. We support a variety of credit card settlement agents, and PARIS can create a NACHA format file for your bank to use to initiate ACH payments.
Customer Service Screen
The Customer Service Screen enables your phone operators to look up monthly parking near landmarks and immediately see availability, rates, restrictions, and any other details your prospective customer needs to know about the lot.
This screen also shows the current number of parkers, and the number as of the first of the next month, by Category of parker, with the number on the Waiting List for each Category.
Validations
PARIS provides for tracking receivables from billed validations separate from the monthly parking activity for each location.
Permits
You may print permits (hangtags) directly from PARIS, and you may verify permits’ Paid/Unpaid status from a variety of handheld devices.
Reporting
PARIS produces nearly 100 reports, all tailored to parking management and auditing. A complete audit trail is provided for every transaction: who entered it, and when. Executive Scoreboard provides executive-level personnel a quick overview of their facilities, and numerous charts are available for presentation to management and property owners.